Associated Controls + Design Service
Rigging & Inspection
Over 80% of the components in a stage rigging system are critical to its continued safe
performance.
A stage rigging system, when routinely inspected, properly maintained and used by trained
personnel, is a safe and effective method to handle scenery, lighting and drapery on a stage.
Most stage rigging systems are not routinely inspected properly maintained--and many are not
operated by trained personnel.
Our inspections are performed by two people--our installation manager and our systems designer.
This approach allows us to assure you, and ourselves, that we have performed the most thorough
review of your system possible. This review includes operating every moving component of the
rigging equipment and visually, aurally and tactilely inspecting all accessible hardware.
The results of our inspection are reported to you in a written form complete with photographs,
recommendations and "order of magnitude" budgets.
Troubleshooting & Repair
Associated Controls + Design's certified technicians are standing ready to diagnose and repair
your balky console, architectural control system or dimmer racks. We have technicians certified by
Electronics Diversified International and Leviton, Inc. Our technicians also have experience with
Strand, Electronic Theatre Controls, Electro Controls, Major, Hub Electric, Lehigh, and
Entertainment Technology as well as other dimming and electronic control systems.
We also have programmed, integrated, troubleshot and repaired lighting and control systems from
ColorKinetics, TIR Systems, and Lighting Controls + Design.
Associated Controls + Design's techinical staff will return calls within 24 hours, including weekends
and evenings.
Maintenance
Maintenance is vital for all theatre systems, whether electrical or mechanical.
Associated Controls + Design's dimming system general maintenance agreements offer the peace
of mind of knowing that the lighting system is clean and in top operating condition. Keeping the dirt
out helps keep the electronics cool--and that means that they are less likely to fail prematurely.
Some benefits of our service agreements include:
• Cleaning, testing, adjusting and updating (software/firmware) all theatrical dimming equipment
• Adjustment and lubrication where applicable
• Testing of theatrical, house, work and lobby lighting to verify proper working order.
• Installing replacement lamps for theatrical, house, work and lobby lighting
(replacement lamps are billed at the discounted rate)
• Priority scheduling for service calls
• Emergency service at standard rates
• Routine service at steeply discounted rates
• Upgrades at discounted rates
• Discounts on parts and materials for repairs, everyday use, upgrades and new equipment
• Fixed, predictable flat rate for travel and annual service


Associated Controls + Design
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Intelligent lighting + Dimming + Rigging
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